Prospecting Crafty Business Communication Blog
Communication lies at the heart of any business. This did not mean believing they were stupid (something business people often wrongly assume about those who read their communications) but that they just knew nothing about what I was trying to get across. It can be just like Mary Ellen in many ways. I had assumed from the beginning that we were working on one part of the site (the part I thought needed the most work) but the person employing me thought it was another part of the site.
This is not an uncommon problem in business. It would be similar to Raymond Lesikar many times. Is it true that not everyone can be trusted with information? Many people would agree, some would go so far as to say that humans cannot be trusted with information, but why? Well, information is power and if you power-up those who cannot control their integrity levels or choose not to, then in a way giving them the information makes you an accessory to their actions.
Soon, we will have super small devices that operate by voice and eventually by thought. When so much of communication is usually down to visual clues in a conversation when those visual clues are not available communication becomes much harder. Writing is far more complex than this. For instance, many folks have a lot of knowledge, experience, observations, insight and original thoughts.
You will be able to see a miniature of whoever you are talking too, watch the body language and get a much better feel for the conversation. This simple thing is to never assume anyone knows anything. Oftentimes, it can be just like Carol Lehman. This did not mean believing they were stupid (something business people often wrongly assume about those who read their communications) but that they just knew nothing about what I was trying to get across.
Posted: November 13th, 2009 under Timothy Reynold.
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